SonicPure Privacy Policy
Last Updated: July 26, 2025
1. Introduction
This Privacy Policy describes how SonicPure LLC (“SonicPure,” “we,” “us,” or “our”) collects, uses, and protects your personal data when you interact with our website or services.
2. Identity and Contact Details
2.1 Who We Are
SonicPure LLC is the controller of the personal data described in this Privacy Notice. We are a U.S.-based company that designs, delivers, and maintains environmentally responsible algae remediation solutions for commercial, municipal, and industrial water systems. Our services are focused on quality, safety, and operational transparency.
If you have questions or concerns about how your data is handled, you can contact us directly using the details below.
2.2 Contact Information
SonicPure LLC
11 Worth Cir, Johnson City TN 37601
Email: it@sonicpure.com
Phone: (931) 277-0814
We are committed to responding promptly and professionally to any privacy-related inquiries or concerns you may have.
3. Categories of Personal Data We Collect
3.1 Personal and Business Contact Details
- Full name
- Company name and business title
- Job role or department
- Email address
- Business address
- Telephone number
3.2 Transaction and Contract Data
- Details of services requested or purchased
- Billing and payment information (e.g., invoicing details)
- Records of communication and transactions
- Project details and service agreements
3.3 Website and Technical Usage Data
- IP address and geolocation (approximate)
- Browser type and version
- Device identifier and operating system
- Pages visited, links clicked, and time spent on the Site
- Referral information (e.g., search engine or marketing campaign)
3.4 Marketing and Communication Preferences
- Your preferences for receiving information from us
- Records of interactions with our email campaigns or website forms
- Survey responses, feedback, or testimonials you provide
4. How We Collect Your Data
4.1 Direct Interactions
- When you complete a contact form on our website
- When you communicate with us by email, phone, or in-person
- When you request a quote, place an order, or sign a contract
- When you respond to surveys, feedback requests, or marketing campaigns
4.2 Automated Technologies
When you visit our website, we may automatically collect certain technical data through cookies, server logs, and similar technologies. This helps us understand how users engage with our Site and allows us to improve performance and usability.
4.3 Third Parties
- Website analytics providers (e.g., Google Analytics)
- Advertising platforms (e.g., Google Ads, LinkedIn)
- Referral sources or business directories
- Email service platforms that track engagement with our communications
This Privacy Policy describes how SonicPure LLC (“SonicPure,” “we,” “us,” or “our”) collects, uses, and protects your personal data when you interact with our website or services.
5. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds: (i) your consent; (ii) the performance of a contract; (iii) our legitimate business interests; and (iv) compliance with legal obligations.
6. How We Use Your Personal Data
We use your data to:
- Provide and manage our services
- Respond to inquiries and support requests
- Send marketing communications (if you opt in)
- Analyze usage and improve our website
7. Who We Share Your Data With
We may share your data with trusted third parties when necessary for business operations, marketing, legal compliance, or website hosting. These third parties may include:
- Cloud infrastructure providers (e.g., Amazon Web Services)
- Enterprise resource planning (ERP) and business systems (e.g., Odoo)
- Marketing automation platforms (e.g., Act-On)
- IT service providers, professional advisors, and legal authorities (as required)
We ensure that all such providers are contractually obligated to handle your data securely and only for specified purposes in accordance with this Privacy Policy.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your data. You can exercise these rights by contacting us at it@sonicpure.com.
9. Cookies
We use cookies and similar technologies to enhance your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
10. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure.
11. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.
12. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children.
13. International Data Transfers
If you are located outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised 'Last Updated' date.
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